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Digital Agency Service - Excellence in Customer Experience

Lifting Digital Agency Revenue With Enhanced Customer Experience (The 6 Pillars of CX)

July 24, 2020
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How to enhance your digital agency revenue, by improving your customer experience.

No business, especially a digital agency, needs to be told about how important customer experience is. It’s become a necessity to consider customer experience, not just a “nice-to-have”.

But many digital agencies tend to think of customer experience as secondary to completing the tasks and checking the boxes on their client’s campaigns.

In this video, Affan Manzoor, Globital’s CX Director, unpacks the six pillars of customer experience for a digital agency and explains why getting it right and working on your client/agency relationship can impact your digital agency’s retention of clients, success in projects and growth and your digital agency revenue

In the video we mention our community of collaborative Digital Marketers, where we come together to solve common challenges such as client experience. Here is the link if you’d like to join us: http://bit.ly/FBGroupAgencies

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